Privacy Policy

Hey there, let's talk privacy

Look, we get it - nobody actually enjoys reading through legal documents. But here's the thing: we're pretty serious about keeping your info safe, so we're gonna be straight with you about what we collect and why.

ValorSpire Architecture isn't in the business of selling your data or doing anything sketchy with your information. We're architects, not data brokers. This policy covers how we handle stuff when you reach out to us, check out our work, or just browse around our site.

What we actually collect

When you fill out our contact form or send us an email, we'll collect the basics:

• Your name (so we know who we're talking to)
• Email address (can't respond without it)
• Phone number if you share it
• Whatever details you tell us about your project
• Company name if it's relevant

Our website also picks up some technical stuff automatically - things like your IP address, browser type, and which pages you visited. Pretty standard web analytics stuff that helps us figure out if our site's working properly.

What we do with your info

We're not mysterious about this - your information helps us:

• Get back to you about your inquiry (that's the main one)
• Send you project proposals and quotes
• Keep you updated on projects we're working on together
• Occasionally share news about what we're up to (only if you're cool with it)
• Make our website better based on how people use it
• Meet legal requirements if they come up

We won't bombard you with marketing emails unless you've specifically asked for them. And even then, you can bail anytime.

How we keep things secure

We take reasonable precautions to protect your data. Our hosting provider uses encryption, we don't store credit card info (don't need to), and we limit who on our team can access personal information.

That said - and we gotta be honest here - no online system is 100% bulletproof. We do our best, but perfect security doesn't exist. If there's ever a breach, we'll let you know ASAP.

Cookies and tracking stuff

Yeah, we use cookies. Mostly for analytics through Google Analytics - it tells us things like how many people visit the site and which pages they're interested in. These help us understand if people actually like what we're doing.

Your browser can block cookies if you want. Some parts of the site might act a bit wonky without them, but you'll still be able to see our work and get in touch.

Who else sees your info

We don't sell your data - full stop. But we do work with a few trusted services:

• Email service provider (for sending and receiving messages)
• Web hosting company (they keep the site running)
• Analytics tools (Google Analytics, mainly)
• Cloud storage for project files (when we're working together)

These companies are bound by their own privacy policies and can't use your info for their own purposes. If there's ever a legal requirement to share information - like a court order - we'll have to comply, but that's about it.

Your rights and choices

You've got control here. You can:

• Ask to see what info we have about you
• Request corrections if something's wrong
• Tell us to delete your data (with some exceptions for active projects)
• Opt out of marketing emails anytime
• Object to how we're using your information

Just shoot us an email at info@valorspire.info and we'll sort it out. We'll respond within a reasonable timeframe - usually within a couple weeks at most.

How long we keep your data

We hold onto your information for as long as it makes sense:

• Active project files stay with us through completion and for several years after (standard practice in architecture)
• General inquiries get kept for a year or so, then deleted if nothing comes of them
• Financial records stick around for 7 years (Canadian tax law requirement)
• Marketing contacts stay on the list until you unsubscribe

Once we don't need something anymore, we delete or anonymize it.

International stuff

We're based in Toronto, Ontario, so Canadian privacy laws apply (PIPEDA, mainly). If you're reaching out from somewhere else, just know your data might cross borders. We'll still protect it the same way, but different countries have different rules.

Changes to this policy

We might update this from time to time - usually when laws change or we add new services. The date at the top shows when we last revised it. If there's anything major, we'll let you know directly. Otherwise, it's worth checking back occasionally if you're curious.

Questions or concerns?

Seriously, if something here doesn't make sense or you've got questions about how we handle your information, just ask. We'd rather clear things up than have you worry about it.